OUR CORPORATE GOVERNANCE Commitments of Responsible Management of Sustainability All the internal stakeholders of the CSR program are strongly committed to sustainability and have associated the business objectives to the social and environmental matters and undertake to fulfill Company Structure the following goals: Mérieux NutriSciences holds the highest standards of corporate governance in keeping with our Going beyond the compliance with the relevant legislations to the Company, vision of preventing health hazards and contributing to the health and well being of consumers. It • is through innovative leadership and efficient organization that we can reach this vision. • Continuously contributing to the improvement of the environment and the sustainable development by means of risk management solutions, Corporate Social Responsibility Organization • Developing sustainable partnerships, social and environmental projects with interested The Corporate Social Responsibility (CSR) program directly involves Mérieux NutriSciences top parties. managers. We have entrusted this project to our corporate purchasing department because we strongly believe that it is the most relevant way to positively impact our value chain.A steering committee has been set up to lead the Corporate Social Responsibility program andVALUE CHAIN is composed by our Senior Vice President Quality and Operations, our Vice President Human Mérieux NutriSciences provides companies around the world with analytical and consulting services Resources, Communication & Customer Excellence, our Chief Purchasing Officer, and our from product design to manufacture and distribution. Our services are available on a global basis Corporate Communication Officer. This committee is responsible for monitoring the main social and are adapted to the local needs of our clients always maintaining the same level of quality. and environmental set objectives of all our subsidiaries. Our Executive Committee and our CEO are steadily informed about the progress made and determine the main Corporate Social Responsibility trends of the Company. Throughout the development ofour strategy, we keep all employees informed through regular internal communication.RISKS IDENTIFICATION Integrated into our organizational strategy, Corporate Social Responsibility represents an opportunity to help drive innovation while improving risk management and fully contributing to the Group’s objectives. A presence Close to More than Identifying, mitigating and managing risks is part of our culture. Our Company’s risk management process has strategic and operational dimensions. While the focus is on analyzing, managing, 22 100 7,000 and reducing risks, we also aim to identify opportunities for business development. The process is in overseen and approved by our Risk Management Steering Committee. Our risk management process comprises two interacting and integrated levels: country and countries accredited people corporate levels. On a regular basis, all countries and global business lines perform risk assessments laboratories on the risk categories that could have a significant impact on their operations. We quantify each worldwide risk identified at country and corporate levels, and treat them as opportunities for improvement. Our key risk areas include: • Strategic risks, • Financial risks, • Operational risks, • Compliance risks, • Other non controllable risks (such as natural disasters). DIALOGUE WITH STAKEHOLDERS Clients Building excellence in customer relationships is key for Mérieux NutriSciences. With our Customer Excellence program, we want to create a significant and sustainable competitive advantage and deeply reinforce our global leadership. It has nothing to do with a “nice to have” or a long term strategy; it is a strategic way of doing business and serving our clients. Our customers place a strong emphasis on understanding our ethical commitments, our environmental impact and the safety of our employees. To answer their needs and remain transparent, our approach consists of studying the environmental and social impacts in each of our laboratories in order to improve our global performance and set up adapted targets involving all Mérieux NutriSciences employees. 10 11